Terms and conditions

1. Agreement

By accessing or using MyGround11, you acknowledge that you have read, understood, and agreed to abide by our Terms of Use, Privacy Policy, and Game Rules. These guidelines apply to all users engaging with our games, software, and services. MyGround11 reserves the authority to modify these terms whenever necessary. When updates are made, registered users will be notified via email and/or website announcements. By continuing to use the platform after any updates, you acknowledge and agree to the modified terms.

2. No Warranty Policy

While MyGround11 strives to provide accurate and updated information, we do not guarantee completeness or reliability. The features and information provided on our platform are offered 'as is,' without any express or implied warranties regarding their accuracy or reliability. This includes but is not limited to uninterrupted functionality, error-free performance, or virus protection. If any form of misuse or technical interference be identified, MyGround11 can, at its discretion, restrict, suspend, or revoke your access to the platform. We are not responsible for any unrealized winnings in events that are incomplete.

3. Software Usage

The MyGround11 platform and its software are for personal, non-commercial use only. Any attempt to modify, reverse engineer, or manipulate our system is strictly forbidden. Users must interact with the platform manually; the use of bots or automated scripts is not allowed.

4. Password Responsibility/h4>

You are solely accountable for safeguarding your login information and ensuring its confidentiality. Sharing your password with others is strongly discouraged. MyGround11 is not liable for unauthorized account access resulting from user negligence.

5. Eligibility & Regional Restrictions

MyGround11 is open to Indian residents who are 18 years or older. In compliance with regional laws, individuals located in Assam, Andhra Pradesh, Telangana, Nagaland, or Sikkim are restricted from engaging in paid contests on our platform. A valid email ID is required for account registration and contest entry.

6. Breach of Terms

Violation of these Terms may lead to any of the following actions, depending on the severity:

  • Restriction from joining certain contests
  • Suspension or permanent deactivation of the account
  • Forfeiture of wallet funds
  • Legal actions including damage recovery or criminal prosecution MyGround11 management holds the final say in all matters concerning enforcement.

7. Legal Governance

This agreement shall be interpreted and enforced in accordance with the laws prevailing in India. Any disputes or claims will be subject to arbitration under the Indian Arbitration and Conciliation Act, 1996.

8. Content and External Links

All content on MyGround11, including images, text, design, and software, is protected by intellectual property rights. We may use submitted user content (messages, images, feedback) for promotional or operational purposes. MyGround11 is not responsible for the accuracy or reliability of third-party links displayed on the site. Accessing external websites through links on our platform is undertaken at your own discretion, and we are not responsible for the content or practices of these third-party sites.

9. Contest Formats

Public Contests:

Open to all users with varying participant limits (2, 3, 5, 10, 100, etc.). In the event that a contest does not reach its minimum participant requirement by the designated deadline, all entry fees will be returned to the participants.

Private Contests:

Users can create custom contests, define participant numbers, and invite others using a unique contest code. If the required participant count isn't met an hour before kickoff, the contest may be converted to public, or all entry fees will be refunded.

10. Indemnity

By using MyGround11, you agree to indemnify the platform against any liabilities arising from:

  • IP rights violations
  • Defamatory or illegal behavior from other users
  • Account misuse or third-party access
  • Technical issues or system errors

11. GST & Discount Policy

A 28% GST is applied on deposits but returned as discount points usable for contests. Points are valid for 90 days and can be used to join any paid game. Refunds due to match cancellations will restore discount points to your account.

12. Wallet & Withdrawal Rules

Add Money Limits:
  • Non-KYC: ₹1–10,000 (10-min gap between transactions)
  • Full KYC: ₹1–99,9999
Withdrawals:
  • Regular: ₹100–2,00,000 per day (Full KYC only)
  • Instant: ₹100–50,000 per day with ₹10 fee per withdrawal

13. Refund Conditions

All deposits are considered final. However, in case of technical or billing issues, users may raise a dispute within 3 working days. If approved, refunds are processed within 7 business days and reflect in your account within 10 days. MyGround11 retains the authority to call off any match and will ensure that all participation fees are reimbursed accordingly.

14. Legal Standing of Fantasy Sports

Fantasy games on MyGround11 are games of skill, as defined by Indian law and validated by multiple Supreme Court and High Court rulings. Success depends on a user’s sports knowledge, strategic thinking, and decision-making skills.

15. Scoring & Accuracy Disclaimer

Scores and match data are sourced from trusted third-party providers. In the rare case of discrepancies, we will do our best to correct them before prize distribution. Users are encouraged to cross-check starting line-ups and stats through official sources.

16. Bonus Terms

  • Signup, Referral, and Instant Bonusesare credited after minimum deposit.
  • Free Entry Roomsmay offer real cash prizes with no entry fee.
  • Bonus usageis limited to contest entry and cannot be withdrawn.
  • TDSmay be applicable on large winnings, and relevant certificates will be issued.

17. Final Notes

MyGround11 is dedicated to maintaining an equitable and open environment for all fantasy sports enthusiasts. These Terms are legally binding and any misuse may result in penalties. For questions, contact support@myground11.com.

Play responsibly. Participants must be 18+ and located in eligible states of India.

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